FAQs
Bra Fitting Process
Virtual fittings are done via video call, where Nikki will guide you through measuring yourself at home. In-person fittings take place at our studio, where fitter will assist in finding your correct size and style. Both processes ensure a personalized experience to get the best fit.
Fittings typically last between 45-60 minutes, giving us enough time to measure you accurately, try on different bras, and discuss style preferences.
Wear a well-fitting unpadded bra (if possible) or a comfortable top. For virtual fittings, ensure you have a measuring tape on hand. During in-person fittings, you can change into different bras or lingerie for a proper assessment.
Yes, we recommend scheduling an appointment to ensure personalized attention. You can easily book a session via our website.
After your fitting, we’ll recommend bras that suit your size, shape, and preferences. You can try them in-store or we can help you make selections online.
Sizing and Fit
If you’re between sizes, we’ll help you adjust by offering sister sizes or recommending a style that provides more flexibility in fit.
Our bras are designed with plus-size and fuller-bust figures in mind, meaning they may offer a better fit and support than many standard brands.
Absolutely! We encourage you to try on different sizes and styles to find what’s most comfortable.
Yes, we offer a wide range of sizes from 28AA to 44L, and we work with select brands that provide custom sizing options for hard-to-fit figures.
Shipping & Delivery
We offer standard, express, and overnight shipping. Costs vary based on the shipping method and destination. Free shipping is available on orders over a certain amount.
Standard shipping takes 3-7 business days, while express options can arrive within 1-3 days.
Not at the moment.
Once your order is shipped, you’ll receive a tracking link via email.
If your order hasn’t arrived within the estimated time, please contact us and we’ll help track it down.
Returns & Exchanges
We accept returns on unworn bras within 14 days of purchase with tags attached. Lingerie & Panties are final sale for hygiene reasons.
To initiate a return or exchange, contact us via email or our website to receive return instructions.
Yes, as long as the item is unworn and returned within our 14-days of purchase with tags attached.
Panties, sale items, and any lingerie products are non-returnable.
Care Instructions
We recommend hand washing your bras and lingerie in cool water with a gentle detergent. Air drying is essential to maintaining the shape and quality of the fabric.
Avoid washing bras in the washing machine, and never tumble dry. Store them flat in a drawer to prevent misshaping.
Payments & Discounts
We accept all major credit cards, PayPal, and Shop Pay.
Simply enter the discount code or gift card number at checkout. The amount will automatically be deducted from your total.
Product-Specific Questions
Wireless bras provide comfort without a wire, while underwire bras offer more structured support and lift.
Full-coverage, plunge, and balconette bras typically provide the best support for fuller figures.
Our bra fitters are available to help you find styles that enhance your natural shape and complement your comfort needs.
Yes! We offer a wide selection of matching bras, panties, and lingerie accessories like bra extenders and breast tapes.
Special Requests
Yes, we offer bridal fittings and group fittings for events like bridal showers or girls' nights.
Sustainability & Materials
We use high-quality fabrics like lace, mesh, and cotton blends that provide comfort and durability.
We are committed to working with manufacturers who prioritize ethical and sustainable practices.
Gift Cards & Loyalty Program
Yes, digital gift cards are available for purchase on our website.
Purchase gift cards directly on our site and redeem them at checkout for any product.
We’re working on launching a loyalty program soon! Stay tuned for details.
Customer Reviews
You’ll receive an email prompting you to leave a review after your purchase, or you can submit one on the product page directly.
Yes, we offer discounts or points toward future purchases for leaving a review.
Privacy & Security
Yes, we use SSL encryption to ensure all personal information is secure during the transaction.
Your personal information is used solely for the purposes of processing your order and is never shared with third parties.
Yes, you can choose to check out as a guest without creating an account.